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Privacy Policy

At Hair by Jools, we’re committed to protecting and respecting your privacy.


This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.


By becoming a client of Hair by Jools, you’re agreeing to be bound by this Policy.


Any questions regarding this Policy and our privacy practices should be sent by email to julie_higgs@hotmail.com


HOW DO WE COLLECT INFORMATION FROM YOU?


We obtain information about you when you become a client.


WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?


The personal information we collect might include your name, email address, telephone number, home address, Date of Birth and any health information which could affect your haircut or colouring.


HOW IS YOUR INFORMATION USED?


We may use your information to:

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  • ​To confirm or amend an appointment

  • Contact you with information on our services or offers

  • To seek your views or comments on the services we provide

  • Notify you of changes to our services

  • Send you communications which you have requested and that may be of interest to you

 

USE OF ‘COOKIES’ON OUR WEBSITE


Like many other websites, the Hair by Jools website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.


It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of

functionality when using our website.


WHO HAS ACCESS TO YOUR INFORMATION?


We will not sell or rent your information to third parties.


We will not share your information with third parties for any purpose, unless agreed in advance with you.


We may also transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.


YOUR CHOICES


You have a choice about whether or not you wish to continue receiving information from us. If you do not want to receive marketing communications from us, then please let me know by emailing julie_higgs@hotmail.com


SECURITY OF DATA


The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


FOR HOW LONG IS YOUR PERSONAL INFORMATION RETAINED BY US?

 

  • Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations;

  • Retention periods in line with legal and regulatory requirements or guidance.


WHAT ARE YOUR RIGHTS UNDER DATA PROTECTION LAWS?


Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.
 

  • The right to be informed about the processing of your personal information;

  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;

  • The right to object to processing of your personal information;

  • The right to restrict processing of your personal information;

  • The right to have your personal information erased (the “right to be forgotten”);

  • The right to request access to your personal information and to obtain information about how we process it;

  • The right to move, copy or transfer your personal information (“data portability”);

  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.


YOUR RIGHT TO OBJECT


You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us at julie_higgs@hotmail.com


HOW CAN YOU ACCESS AND UPDATE YOUR INFORMATION?


You have the right to ask for a copy of the information Hair By Jools Hair and Beauty hold about you just email us at julie_higgs@hotmail.com and we will provide details of the information we hold about you.


SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION


When you give us personal information, we take steps to ensure that it’s treated securely. The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION


When you give us personal information, we take steps to ensure that it’s treated securely. The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Once we receive your information, we make our best effort to ensure its security on our systems. All of the systems we use at Hair by Jools are GDPR compliant.


REVIEW OF THIS POLICY


We keep this Policy under regular review. This Policy was last updated in August 2023.

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